Welcome, Logout. My Dashboard Spend Points See offers. Login to Heathrow Rewards. Login to Heathrow Parking. Saved Flights. Your Saved Flights Remove all. No Saved Flights. Language Select English. English Active. Customer Support FAQ. At Heathrow, our number one priority is always the safety and wellbeing of our passengers and colleagues.
TOP TIP To ensure you have a smooth journey through the airport, remember hand sanitiser is classed as a liquid and should be no larger than ml. Before you travel Due to changing requirements for destinations around the world, we are unable to provide guidance for travel to or from individual destinations. Search results Sorry, there are no results matching your query.
Frequently asked questions. General information. What are the rules for travelling abroad from Heathrow? Fully vaccinated Not fully vaccinated Book and pay for a day 2 Lateral Flow test Complete a passenger locator form before returning to the UK Complete your day 2 Lateral Flow test Book a pre departure test from your destination Book and pay for a day 2 and day 8 PCR test Complete a passenger locator form Complete a mandatory 10 day quarantine period at home or a place where you are staying.
In addition, Travelex stores in Terminal 2, 3 and 5 are also open. Transiting passengers. Arrivals from Red List Countries. Government information for the public. Coronavirus information Find out more. Coronavirus travel advice Find out more. Foreign Office travel advice Find out more. We look forward to welcoming you into our dedicated Virgin Atlantic area, with flexible check in options and warm hospitality.
Please note that masks will need to be worn when moving around the lounges, and some areas will be closed or out of use for now. To manage safe distancing, London Heathrow is only permitting those due to travel within the terminal, and are asking customers not to arrive more than 3 hours before their scheduled departure time.
Masks can be purchased from vending machines or retail outlets in the terminal, or you can of course bring your own if you prefer. The health, safety and wellbeing of our customers and our people remains our top priority. We no longer take cash payments so please bring an alternative for any additional charges or fees that may apply.
If you're connecting onto a Delta flight, we've got some great news - all Virgin Atlantic and Delta flights from London Heathrow arrive and depart from our shared home at Terminal 3 T3 , offering the ultimate seamless service. Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.
The best way to check in is online where you can pick your seat and print your boarding card. Alternatively, you may use our automated self service kiosks at the airport. You'll find them in Zone A and they're open between Heathrow airport has a family room equipped with amazing soft play areas and games rooms available for free, so you can let the kids enjoy themselves whilst you sit back with a well-deserved cuppa.
Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.
We have plenty of counters available to keep the queues as short as possible. If you have an evening departure, beat the queues and check in when it's quietest between and - leaving you time to relax.
Check out this handy guide for some useful tips on how to prepare you and your party for passing through UK borders. Let's go.
In the Upper Class Wing, you'll speed through our private security channel and be in the Clubhouse before you know it.
National Express, Megabus and local buses all connect the airport via the central bus station, close to the terminal. Non stop Heathrow Express trains are available to London Paddington.
Since this paperwork is manually checked by Border Force immigration officers, the process takes much longer than a quick flick through your passport and a few cursory questions about the purpose and length of your visit. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. Border Force officers have either tested positive to COVID recently or have been in close contact with someone who has such as a fellow Border Force agent.
Arriving passenger numbers have also been difficult to estimate due to the constantly changing U. While the traffic light system will be scrapped early next month , destinations moving to the amber or red lists have caused tens of thousands of Brits to race home within just a few days to avoid new quarantine requirements.
Delays at Heathrow, the Daily Mail also reported, have been due to extensions in Border Force shift hours to cope with the increased arrival numbers. Some staff are now forced to work 12 hours each day which has caused an increase in staff calling in sick due to exhaustion. The fastest way to pass immigration quickly is to use the electronic gates wherever possible. I recently passed through Terminal 5 in less than two minutes this way. The electronic gate recognizes your passport scan and verifies your identity electronically by taking a photo of you at the gate, so you can pass straight through without a manual check of your passport, documents or vaccination status.
To assist the gates, you should ensure your passport page can be easily read basically, avoid damaging or staining your passport. So, remove your hat, sunglasses and your face mask for the photo.
Heathrow terminals can have dozens of electronic gates open for your arrival, or it may only have a handful. They will often switch on extra gates if the lines to use them increase.
Look for the big blue ePassport gates signs as you enter the immigration hall. If the gate processes you electronically you may not have any of your COVID documents checked on arrival at all. This means families traveling with children will have to join the main line and have all their documents checked manually which will take much longer.
Depending on your flight to Heathrow, you may not have the luxury of choice, but some times of the day and week see far fewer arriving passengers. Many flights from the United States arrive at Heathrow between a. Similarly, each Sunday from 5 p. You can check the Heathrow website to see how many flights arrive at each terminal at different times of the day and week.
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