So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all the other benefits we have to offer. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.
Check with your payor to find out when the direct deposit of funds will start. Certain products and services may be licensed under U. Patent Nos. Use of the Card Account is subject to funds availability and ID verification. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account. See the Cardholder Agreement for details. NetSpend, the NetSpend logo, and any related trademarks or service marks are federally registered U.
Please check with your sender for transaction details. Account details may vary by country. Restrictions apply, see amazon. How to receive money with Western Union.
Track a transfer. Money transfer Save time and effort and Transfer money, to any Vodafone number anywhere in Egypt. Renew your bundle anytime anywhere On Vodafone cash you can renew your Flex or Mobile internet bundle with a simple click. Utility bill payment Feeling lazy? Online payment service With Vodafone Cash, you can safely make purchases online only with your phone number on any Egyptian or International website. Donations Service Donate money through your mobile phone to charity organizations with one click.
Riyad Online and Riyad Line are the digital channels that offer this service. Login to your Riyad Online account, and if your ID is going to expire within 90 days, a pop up banner will appear on the main page stating that you need to update your ID.
This service will only be enables if you have already updated and received your ID from the Civil Affairs Office. Yes, you can by logging in Riyad Online or calling Riyad Line. This service is free for Riyad Bank customers only. The customer has to be registered on Riyad Line or has a Riyad Online account. For more information, you can call customer services at:. This is because your information at the bank is not consistent with the Yaqeen system.
If your date of birth is wrong, a pop up message will appear to input the date of birth as shown on your National ID or IQama. No, you should visit the branch to be helped. For Customers who have Moqeem ID, the expiration for the card is after 5 years. However the customers will be able to update their Moqeem ID details on yearly basis through Riyad Online. Wazen is a new auto-save program With Wazen you can balance between your spends and savings because the program will deduct an amount to save with every transaction, and all your savings will be automatically transferred at the end of the day to Wazen savings account!
The program balances your spends and savings and you can match every transaction you make on your current account with a saving sent to your saving account according to the specific settings and saving options you set. The program allows you to also transfer a certain percentage you set from deposits made in your current account to Wazen savings account. You have to determine a financial goal one purpose and the saving amount that you want to achieve with Wazen.
The program will stop once you reach this goal and then you can set a new goal again. The money is yours. You only have to transfer the money from Wazen to your current account and it takes one working day only.
Once you login to Riyad Line , the registration will be as option number 1. Yes, the bank provides this safe and convenient method to verify the identity of the caller in both languages, Arabic and English. Yes, you can cancel this service through the authentication settings under other services in the main menu.
Yes, the service is safe and highly accurate method of authentication, which can easily replace the password. You only have to be a Riyad Bank customer who is registered to use Riyad Line. You will be asked to enter the Riyad Line password as an alternative method in case your voice does not get recognized for Voice Access.
Try again through authentication settings under other services in the main menu. It is recommended to register your voice in a noise-free location. Yes, your voice will be recognized because this technology relies on the latest bio and vital signs to protect your personal information.
Yes, the system can recognize a recorded voice and your account can not get hacked. A series of tests have been performed to verify the safety of this service where recorded voices will be recognized as well as similar voices. Yes, the fake voice will be recognized and access will be denied and the system will request a password after the second attempt.
The system will ask you once again to repeat the service and will give examples to help identify it. It is a service offered by Riyad Bank to mada cardholders in cooperation with MasterCard Company, which provides customers with additional protection when purchasing online. After reviewing the details of your transaction and entering the one-time-password successfully, the purchasing transaction will be completed, and you will receive a message on your mobile and email that the transaction has been completed successfully.
You can activate and deactivate this service through Riyad Online. The online purchasing service is available for all Riyad Bank mada cards that display mada and MasterCard logos on the front.
If your card does not display mada and MasterCard logos, please visit the branch to replace your card. If you have any inquiries or you need any help, do not hesitate to call the customer service center number printed on Riyad Bank card The communication between you and Riyad Bank is invisible to the merchant. For more security, the card will only be accepted at websites that support the 3D Secure feature. Purchasing transactions from websites that do not support this feature will not be accepted.
Yes, you will receive an SMS containing the one-time-password. Riyad Bank will only bear local fees not inclusive of roaming fees. The one-time-password helps to protect your information against fraudulent activities. You have up to three attempts to enter your PIN correctly. If the three attempts fail, the card will be suspended. To activate the card, call us at Please call Riyad Bank customer service center at or the number printed on the back of Riyad Bank mada card to stop your card immediately.
No, the app. You can download the app. It is possible that your mobile number is not registered with the bank. Go to the nearest ATM to register your mobile number, which will be used to send notifications and the authentication code when you log into digital channels. Yes, services that are not available for students are international transfers and money express transfers.
No, but you can get the virtual card from Riyad Bank, which you can use for online and digital purchases. You can use Riyad Line after completing your registration at the digital channels through Riyad Online and Riyad Mobile, in addition to benefiting from the automatic calls for activating beneficiaries and communicating with the Call Center.
Only customers who have an Absher account and registered in the National Address can open digital accounts. Therefore, you have to visit the nearest Riyad Bank branch to open the account. If there are any issues difficulties, the customer should visit the branch to clear things then open the account. After opening the digital account through Riyad Bank website, you will receive your card through one of couriers contracted by Riyad Bank within 7 working days.
Yes, you will receive an SMS containing the temporary username and password. You should use it within 7 days. Follow the steps mentioned in Registration after Opening Account Online page to reactivate the account.
Yes, once you open the account, you will be able to issue a virtual credit card then charge it and use it directly. All financial transactions including transfers, bill payments, account statements etc If you wish to get finance products or credit cards, you should visit the branch to complete necessary documents and get the desired product.
At the present time, three main services available, which are printing the ATM card Mada and Credit Cards issuing, reissuing and renewing , printing the account statement and updating customer data. As for the devices that will be installed in universities and colleges, they will only be for students' cards. The available account statement printing is for a period of one year, and the customer can choose the period required for the statement, from one day to one year.
In case of failure no fees will be deducted, as fees are only deducted if the process is successful and card has been issued. Yes, currently Riyad Self-service is limited to these three services, and we will announce in case of providing new services. Customers can renew their cards using the same card during the last 90 days before the expiry date. In the event of expiry, customers can renew the card through the device by entering the user name and password of Riyad Online.
All reported violations will be handled with strict confidentiality regarding the information and identity of the whistleblower. E-mail: wb riyadbank. Frequently Asked Questions. Search by subject or keyword Search. Credit Cards Can I use the credit card immediately after receiving it?
Are there any fees on the credit card? How can I view the transactions done with my card? Would I be registered immediately for Riyad Online after receiving my credit card? What if I lose my card?
Can I change my PIN? How can I enroll in Hassad Rewards Program? Are there any risks in using credit cards online? Are there any installment plans to settle my credit cards purchases? Can I increase my credit card limit? Does the card allow me to access VIP lounges at international airports? How will I know if a retailer accepts contactless payments? How will purchases appear in the monthly statement? How will I know if the transaction is successful? Is there a limit on the value of goods I can purchase with my contactless card?
What if I wave the card twice at the terminal? Will I be charged twice? What if I am passing by a contactless terminal and a contactless transaction takes place? Is contactless technology secure? If she was eligible and conform to the requirements of obtaining Credit Card. Can customers be nominated to obtain Ladies Visa Signature credit card when the campaign is ended?
Is there any fees on Ladies Visa Signature credit card? Does the card qualify the cardholder to access VIP lounges at international airports? How can I apply for Ladies Visa Signature credit card?
Though Riyad Bank digital channels or any of Riyad Bank branches. Is the card for ladies only? What are the conditions for Ladies Visa Signature credit card?
The card will be given according to the current product policy. What is the credit limit for the card? Credit limit can be set according to the customer classification. What is the minimum spend to be eligible for the cashback? You have to spend at least SAR on a monthly basis and more to be eligible for the cashback. Will I get cashback on the total spend or on fashion only? Cashback will be given on the total spend in Retail Fashion. When you will credit me the cashback?
The amount will be credited in a monthly basis on the billing date. How can I check the monthly cashback I received? It will be available in your statement online. Is there any extra fees for this program? No there is no fees. Virtual Card What is a Virtual Card? How can I obtain a Virtual Card? How long is a Virtual Card valid for?
Your Virtual Card is valid for 3 years, as shown on the expiry date. How can I load my Virtual Card? Where can I purchase with my Virtual Card? Can I add funds to a Virtual Card? Can I merge funds from more than one Virtual Card?
No, each Virtual Card has a separate limit. What is the minimum and maximum load limits on a Virtual Card? What if my Virtual Card, cvv, or expiration date are compromised or stolen? How do I check my Virtual Card available balance?
How do I dispute a transaction on my Virtual Card? Will a payment go through if my purchase exceeds the available balance on my Virtual Card? What are the costs associated with using a Virtual Card? How many Virtual Card can I apply for? You can apply for a maximum of 5 Virtual Cards. Can I refund the amount credited to my Virtual card?
Are there any fees charged when I transfer from the Virtual card account to my current account? No, this service is free of charge. I have an existing username and password for online transactions. Will I still receive this new OTP? Can I opt to continue to use the existing username and password instead of receiving the OTP?
Shop online and proceed to the checkout Input your 16 digit Riyad Bank Credit Card number, Name as it appears on the Riyad Bank Credit Card, Expiry date and CCV number when prompted You will then be asked for an OTP which you will receive via SMS on your registered mobile number Enter the OTP in the pop additional screen Transaction is completed — Riyad Bank will then send an authorisation to the merchant and your transaction will be completed This process is fully protected and invisible to the online merchant.
Can I receive an OTP through an e-mail? What is Resend OTP? What is the registered mobile number? How do I update my mobile phone number?
How long is the OTP valid? What if I enter wrong OTP? Will I receive an OTP for all my online purchases? How will I differentiate between a normal online merchant and a 3D Secure merchant?
If my mobile phone is on roaming mode while I am abroad, will I receive an OTP for online transactions made then. Do I need to pay for the SMS charges? What happens if I entered invalid OTP up to 3 times? Credit Shield What is credit shield? Are all Riyad Bank credit cards covered by the Credit Shield program?
Is there an age limit for coverage? You should be aged between 18 to 70 years. What am I covered for? How much am I covered for? How is the Credit Shield fee calculated? No, you will not be charged for as long as your outstanding credit card balance is zero. How do I opt out of the Credit Shield program? Along with my credit card would the additional cards be also covered by the Credit Shield Program on enrollment? What is the process for submitting claims under Credit Shield? Is there any cost on the Credit Cards insurances?
How do I enroll for the credit Cards Insurance Features? What do you mean by Travel Insurance? What do I do in case of Emergency Medical Service is required while on travel? What is the process for making claims under Travel Insurance? What do you mean by Purchase protection under Visa Credit Cards? What is the process for making claims in purchase protection under Visa Credit Cards? What do you mean by Extended warranty under Visa Credit Cards?
Raqum bhajnay aur wasul karnay walay ko raqum bhajnay aur wasul karnay kay baad tasdeeqi SMS bhaja jata hai. Raqum mausul karnay walay kay liye zarori hai kay kay andar raqum nikalwa lay. Regulations kay mutabik din sa ziada agar raqum wasul nai ki jai gi tou wo block karde jai gi.
Is kay ilawa agar koi customer TID bhool jaye to wo JazzCash ki helpline se mazeed maloomat hasil kar sakta hy. Customer ko is baat ka yaqeen hona chahiyey kay raqum ki muntakeli kay waqat durust number dei. Iss kay bad isay helpline per phone karna chaye aur tasdeeq kay baad, call center agent iss lain dain ke hasiyat ke tasdeeq karay ga. JazzCash bill payment service ke zariye bill pay karna nihayat asaan hy.
Apnay bills aur paison ke sath kisi bhi agent shop pe tashreef layein aur retailer ki madad se apna bill ada karein. Payment muqammal honay par, apna stamped shuda bill hasil karein jismein transaction ID aur agent ID, dono mojood hongye.
Agar apnay apna mobile number darj karwaya hoga to apnay phone pr tasdeeqi SMS dekhna na bhoolain aur agar apkay pas mobile phone nahi hy to aap agent ke phone pr tasdeeqi SMS dekh saktay hain. Aap JazzCash agent kisi bhi din kisi bhi waqt tashreef le jaa saktay hain. Koi makhsoos subha 9 bajay se shaam 5 bajay ke auqat nahi hain. Agar ap apna bill JazzCash ke zariye ada kar chukay hain aur wo phir bhi ada nahi hua, to maloomat ke liye:.
Hamari helpline par call karein agar aap Jazz customer hain; warna Agar aap non-Jazz customer hain to par call karein. Khudkar aur fauri adaegi: Apka bill ussi waqt ada kiya jata hy aur har transaction ke sath uska unique ID bhi diya jata hy jo apkay bill adaegi ka saboot banta hy.
Har aik transaction computerized system ke zariye check hoti hy Fauri tasdeeqi SMS: Har bill payment ki transaction ky fauran baad apko tasdeeqi SMS wosool hoga Helpline: Agar apko kisi bhi kisam ki madad darqaar hy JazzCash service ke mutaliq to ap hamari JazzCash helpline par raabta karein ya ap hamaray UAN number par raabta kar saktay hain. All Rights Reserved. JazzCash FAQs. English Roman Urdu. No tax is applicable on depositing into your JazzCash account. No, registration requires the account holder to have a valid CNIC.
Yes, you can pay utility bills of any amount from your JazzCash account. Yes, you can keep money in your JazzCash account for as long as you want to. Yes, you can pay bills of other people from your JazzCash account. Yes, you can pay postpaid bills of other people from your JazzCash account.
Yes, you can buy Prepaid Load for other people from your JazzCash account. Call the help line for instructions. No, this is not allowed.
You need to request closure of your account. You will have to close your JazzCash account to port-out your Jazz number. Yes, you can open JazzCash account on ported-in number to Jazz.
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